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Introduction

At Mechanics, we’re here to help. Life can be complicated enough, so let’s make banking simple. We’re your place for solutions—with Mechanics team members ready to answer your every question. We’re just a phone call or chat away.

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Think of us as a search engine powered by your favorite friendly neighbors; no matter your question, feel free to reach out. Contact us through our online chat (available anywhere you see this symbol ), by email at customerservice@mymechanics.com, or by phone at 419-524-BANK. We’ll find your answers!

Answer Center Team

Autumn

Autumn’s joy thrives as she nurtures her leafy companions.

Brittany

Brittany loves road trips – wherever they go! (As long as friends, music, coffee, snacks, and good views are a part of it!) She’s even road tripped to California before to help friends move. (We all need friends like Brittany!)

Danielle

We don’t know if anyone loves the band “98 Degrees” more than Danielle. She continues to see them in concert and even met Nick Lachey in person!

Darla

Once chased a bat out of a drive-thru office. She’s pretty much our very own in-house vet!

Darlene

Has a beautiful voice, you might hear it if you call in! As a new grandmother, we think she’ll sing the best lullabies.

Ellen

You can find her at Cedar Point or any other amusement park thriving off of adrenaline.

Hannah

If Hannah could have the perfect day, it would be relaxing in a hammock by the lake on a warm sunny day. (Ahhh . . . if we close our eyes right now we can hear the waves!)

Jessica

Jessica has an amazing voice—she loves to sing, and we love to hear it!

Kayla

Kayla loves dogs—so much so that she adopted a rescue dog as her college graduation gift. She didn’t name him Diploma.

Leia

Leia’s parents loved Star Wars so much that they named their daughter after the movie’s famous character. They even made sure it was spelled the same way. May the force be with you, Leia!

Pam

Pam received the nickname “Ninja Pam” for her ability to quietly sneak up on people (not on purpose).

Sandy

Known as “Super Sandy” to her nieces and nephews, we know she has some amazing superpowers.

Sarah

Sarah’s favorite day is a grey, rainy day, which she enjoys best with a cup of hot tea and a good book – and she’s always up for suggestions for both!